1. Switching cost

 
 10% of survey complete.
Example: Most ERP solutions are implemented with customized functionality. Each ERP system has a proprietary data model. Learning to operate another ERP system is time consuming for the users. Switching to another ERP system is not easy. Switching cost is high.

Please rate your performance on a scale from 1 to 10.

Question Title

* 1. How difficult is it for your customers to switch to a competitive product?

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